IT Help & Support for Home & Business in Departments 16,17,79,86 & 87 France
06 29 61 47 88
SIRET: 889 641 726 00027
Our Company Privacy Policy
​
This privacy policy will explain how Frapa Consultants uses the personal data collected from you when you use our website.
​
Frapa Consultants is not part of any other company or business.
Topics:
-
What data do we collect?
-
How do we collect your data?
-
How will we use your data?
-
How do we store your data?
-
Marketing
-
What are your data protection rights?
-
What are cookies?
-
How do we use cookies?
-
What types of cookies do we use?
-
How to manage your cookies
-
Privacy policies of other websites
-
Changes to our privacy policy
-
How to contact us
-
How to contact the appropriate authorities
What data do we collect?
​
Frapa Consultants collects the following data:
-
Personal and/or business identification information (Name, email address, phone number, etc.)
-
Details of you hardware and the software used on it.
-
Details of any data held on your hardware.
How do we collect your data?
​
You directly provide Frapa Consultants with most of the data we collect. We collect data and process data when you:
-
Register online or place an order for any of our products or services.
-
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
-
Use or view our website via your browser’s cookies.
-
Contract with us to undertake an analysis of your hardware and software as part of our service to you.
​
How will we use your data?
​
Frapa Consultants collects your data so that we can:
-
Process your order and manage your account.
-
Email you with special offers on other products and services we think you might like.
-
Undertake the provision of our services to you.
When Frapa Consultants processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
​
Frapa Consultants securely stores your data at our business premises on computer storage media, backed-up as appropriate.
Frapa Consultants will keep your personal data data for two years. Once this time period has expired, we will delete your data by removing all details from storage, including back-up storage.
Marketing
​
Frapa Consultants would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Frapa Consultants from contacting you for marketing purposes.
​
If you no longer wish to be contacted for marketing purposes, please click here.
​
What are your data protection rights?
​
Frapa Consultants would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Frapa Consultants for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Frapa Consultants correct any information you believe is inaccurate. You also have the right to request Frapa Consultants to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Frapa Consultants erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Frapa Consultants restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Frapa Consultants’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Frapa Consultants transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 0629614788
Or write to us: help@frapaconsultants.com
Cookies
​
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
​
Frapa Consultants uses cookies in a range of ways to improve your experience on our website, including:
-
Keeping you signed in
-
Understanding how you use our website
-
​
What types of cookies do we use?
​
There are a number of different types of cookies, however, our website uses:
-
Functionality – Frapa Consultants uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
-
Advertising – Frapa Consultants uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
​
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
​
The Frapa Consultants website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
​
Frapa Consultants keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16 November 2020.
How to contact us
​
If you have any questions about Frapa Consultants’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Call us at: 0629614788
Or write to us: help@frapaconsultants.com
How to contact the appropriate authority
​
Should you wish to report a complaint or if you feel that Frapa Consultants has not addressed your concern in a satisfactory manner, you may contact:
Commission Nationale de l'Informatique et des Libertés
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
France
Tel: +33 (0)1.53.73.22.22